THE EVOLUTION OF ALTERNATIVE DISPUTE RESOLUTION IN CORPORATE CONFLICTS: INTEGRATING ARBITRATION, MEDIATION, AND ONLINE DISPUTE RESOLUTION IN THE DIGITAL ERA

THE EVOLUTION OF ALTERNATIVE DISPUTE RESOLUTION IN CORPORATE CONFLICTS: INTEGRATING ARBITRATION, MEDIATION, AND ONLINE DISPUTE RESOLUTION IN THE DIGITAL ERA Parth Attry, LLB final year student, UILS, Chandigarh University, Gharuan, Mohali, Punjab (India) Download Manuscript doi.org/10.70183/lijdlr.2025.v03.118 Alternative Dispute Resolution (ADR) has undergone a significant transformation in the corporate realm, evolving from traditional arbitration and mediation methods into more sophisticated and technologically driven mechanisms. This evolution reflects the pressing need to provide efficient, accessible, and cost-effective dispute resolution alternatives tailored to the complexities of contemporary corporate conflicts. The integration of arbitration, mediation, and Online Dispute Resolution (ODR) represents a paradigmatic shift that harnesses digital tools to streamline processes while expanding access to justice. However, implementing digital ADR mechanisms introduces a multifaceted array of challenges, including technical limitations, data security concerns, transparency issues, and the potential for bias embedded in artificial intelligence algorithms. Legal and ethical considerations further complicate the deployment of technology-driven dispute resolution, necessitating a reexamination of foundational principles such as fairness, accountability, and confidentiality. This article explores the trajectory of ADR in corporate disputes, emphasising the interplay of legal frameworks and technological innovation. It argues for the development of a harmonised hybrid ADR system combining human oversight with AI-powered analytics to maintain procedural integrity. Policy recommendations focus on enacting uniform legislation to recognise ODR outcomes, fostering international cooperation to address jurisdictional complexities, and establishing rigorous digital security standards. By synthesising normative legal theory with contemporary technological developments, this study contributes to the broader discourse on establishing a reliable, transparent, and future-ready corporate dispute resolution architecture in the digital era. Overall, this paper seeks to contribute toward reimagining corporate dispute resolution in the digital era, where technological innovation coexists with ethical responsibility and legal certainty.

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